Greystone and Ziegler recently co-hosted a workshop for senior living professionals in the Pacific Northwest. Nearly 40 attendees representing more than 20 organizations gathered at Skyline at First Hill in Seattle for a full day of networking, collaborative discussions and a tour of the community.
Leaders from Greystone and Ziegler presented on current industry trends, strategic planning and growth, service excellence, healthcare and more. A few of the key takeaways:
- Growing your community allows you to diversify services, generate economies of scale, and attract better talent and leadership
- Today’s senior has a heightened expectation of service and what can and should be delivered
- In conjunction with the team behind the service program at Ritz Carlton, Greystone is developing the next evolution of hospitality as part of our commitment to service excellence
- In the Pacific Northwest, many communities have aging buildings and must balance serving their current residents with making structural upgrades that will allow them to meet the needs of future residents, especially in health care
We would like to thank Ziegler and everyone who attended the workshop, and look forward to growing our footprint together in the Pacific Northwest.